Enterprise Telephony
NEAX 2000 IPS

The UNIVERGE™ NEAX® 2000 IPS is a full-featured IP-based communications system. It provides pure voice-over-IP (VoIP) peer-to-peer connections across corporate local and wide area networks (LAN/WAN) and also supports time division switching (TDM). [more]

NEAX 2400 IPX

The UNIVERGE™ NEAX® 2400 Internet Protocol eXchange (IPX), the newest member of the UNIVERGE NEAX family, fuses existing NEC technologies with dynamic advancements in hardware and software to satisfy the most stringent system requirements. [more]

SV7000

NEC Philips Unified Solutions' UNIVERGE SV7000 is a total communications platform that consists of modular core and optional hardware and software components. [more]

Business ConneCT

In today's changing market, large companies must move quickly to stay ahead of competitors. Staff members must be flexible team players, ready to switch tasks. [more]

MA4000 Management suite

Secure, easy-to-use and robust, the MA4000 is designed to increase overall productivity while at the same time delivering flexibility and simplicity to IP telephony administration. [more]

DECT Mobility

The DECT system allows mobile users to use the switched telecommunication facilities provided by IPS 2000 IPS system. [more]

       Key System Solution
Aspire

NEC Aspire and Aspila EX is an intelligent Converged Communication System integrating all of today’s communication technologies into a single, coherent business communication platform. [more]

Topaz

NEC Topaz and XN120 is a most advanced and cost effective Hybrid Communication System perfectly designed to satisfy the growing needs of small and medium businesses. [more]

Unified Communication

Aspect® Unified IPTM, using Microsoft Windows®, delivers the performance, flexibility, high reliability and scalability that contact centers need. [more]

eWorkforce Management

Aspect eWorkforce Management enables multi-skill, multisite, and multichannel contact centers around the world to increase revenues, reduce costs, and increase customer satisfaction across their key business processes of customer service, collections, and sales & telemarketing. [more]

Predictive Dialer

Aspect Unison Predictive Dialer is a comprehensive outbound customer contact solution that improves your contact centers effectiveness while seamlessly integrating with your existing voice and data systems. [more]

Self Service

Aspect Customer Self Service™ is an open IVR platform that fits easily into your existing contact center environment. [more]

Recognised worldwide as a market leader, AdvaTel's family of Contact Centre Management products are currently utilised in seventeen countries and available in four different languages. Encompassing real-time displays and a historical reporting package, QMC's customisable, intuitive and user-friendly scalable modules can be implemented quickly and with minimal disruption.[more]
Autonomy etalk enables the Intelligent Contact Center through a unified, scalable, and centrally managed enterprise platform for multi-channel interaction analysis, real-time agent support, and contact center performance management. By providing the ability to capture, share and analyze the critical structured and unstructured data that flows through the contact center, Autonomy etalk solutions help organizations improve customer service and enhance customer-driven business strategies across the enterprise.
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